Water and drainage faults
Not draining or emptyingBlocked filter, drain hose, pump, wiring or control fault.Not filling with waterWater supply, inlet hose, valve, pressure or control fault.Leaking waterDoor seal, hose, pump, dispenser, tub or inlet leak.
Overflowing or overfillingInlet valve, pressure-sensing, hose or control problem.
Drum, spin and movement faults
Not spinning or rotatingDrainage, balance, lock, drive, motor or control fault.Shaking, vibrating or unbalancedLoad, levelling, suspension, drum or bearing concern.Top-loader suspension rodsBanging, excessive movement, sagging or repeated unbalanced-load faults.Grinding, banging or scrapingForeign object, pump, drive, bearing or drum problem.
Drum not turning or agitatingDrive, motor, coupling, belt, sensor or electronic fault.
Power, door and cycle faults
Not turning on or startingPower supply, door lock, control or wiring fault.Tripping the RCD or powerPotential electrical leakage requiring safe diagnosis.Door or lid not openingWater remaining, lock, handle or control problem.
Stopping or not completing a cycleDrain, fill, heat, balance, sensor or control issue.
Cleaning, rinsing and control problems
Bad smells or mouldResidue, stagnant water, seal contamination or drainage concerns.Mouldy front-loader door sealAssessment, cleaning advice and replacement of damaged or permanently contaminated seals.
- Not rinsing or detergent remaining: water flow, dispenser, drain or programming fault.
- Not heating water: heater, temperature sensor, wiring or control issue where applicable.
- Fabric softener not dispensing: blocked dispenser, low water flow or siphon problem.
- Error codes or flashing lights: note the exact code and machine model for diagnosis.
- Buttons or display not responding: control, user interface, lock or supply issue.
- Machine keeps stopping or pausing: water, drainage, balance, heat or control condition.
- Burning smell or smoke: stop use immediately, isolate power if safe and request professional help.
Front-load and top-load washing machines
We assess both front-loading and top-loading designs across major brands. The available repair depends on the model, age, parts availability and condition of the machine. We explain the diagnosis and recommended work before proceeding.