Why a washing machine may not drain
Common causes include a blocked pump filter, kinked or obstructed drain hose, foreign object in the pump, failed drain pump, wiring fault or a control problem. The correct diagnosis depends on the machine design and the stage of the cycle where it stops.
Safe checks before booking
- Switch the machine off and unplug it before inspecting anything.
- Check that the external drain hose is not crushed or kinked.
- Follow the manufacturer’s instructions before opening a filter, as trapped water may spill.
- Record any error code shown on the display.
Professional drain-fault diagnosis in Perth
We test the drainage path, pump operation and relevant electrical components before recommending parts. This avoids replacing a pump when the real cause is a blockage, wiring problem or control fault.